We currently do not offer shipping sales outside of California.

We do not offer delayed shipping.

Shipping hours are M - F 9:00 am PST - 2:00 pm PST

Please allow at least 24 - 48 business hours for order processing (and at least 5 - 7 business days during the holiday season), including orders requested for "In Store Pickup."

In Store Pickup is not an available option year round; this option is only available when it is displayed with the shipping options.

We are not responsible for processing and/or shipping delays that may occur due to being provided a P.O. Box address or an incorrect/incomplete address.

We cannot accept incoming return shipments. Please use the contact page to submit notice of any issues needing resolution; do not ship returns to us, unless directed to do so by a responding representative.

To track the progress of an order, orders must be placed while logged into customer account and/or the email provided (at the time of ordering) must be a valid email address. A confirmation email will be sent, immediately following order placement, to the email address provided. Please ensure the email is correctly entered, as this cannot be changed once the order is placed; entering an incorrect email will prevent order status updates from being correctly issued. Once the prepared package is picked up by USPS an additional email will be sent, to the same email address, with tracking information; tracking information/package status can be obtained from USPS. We are not responsible for USPS handling.